Conference Agenda
Browse the full schedule of sessions, speakers and tracks. Times shown in conference local time.
Sunday, May 17 times in EDT
1:00 pm
AutoMAYtion Madness: Slightly chaotic. Highly productive.
Salon 8
AI Without the BS: Practical Automation for MSPs in Production (Technical)
Salon 4
Data-Driven Decisions: The MSP Growth Masterclass (Business)
Salon 9
Welcome to MSPGeekCon: Goots' First-Day Orientation
Salon 10
Dean Trempelas, Ashley Cooper
HaloPSA User Groups
Salon 7
Monday, May 18 times in EDT
11:15 am
What Good Looks Like: A Practical MSP Maturity Model
Grand Ballroom DE
Kim Martinez Rahmel
From Credential Theft to Token Theft: The Evolution of Phishing
Salon 9
Chaim Black
Playing on Hard Mode: Disability, Accessibility, and Belonging in Tech.
Salon 7/8
Nikky Sides
Zen and the Art of IT Support
Salon 10
David Coles
1:30 pm
3:00 pm
Delegate Decisions, Not Tasks: How MSP Leaders Break Out of Hero Mode
Grand Ballroom DE
Craig Anderson
Standardization Without Mutiny: How to Get Techs and Clients to Actually Adopt Your Stack
Salon 10
Manny Palachuk
The Pint, the Widget, and the MSP: Why a Learner’s Mindset Outperforms the Latest Tech
Salon 7/8
George Smith
What Factorio Taught me about Automation
Salon 9
Kevin Dutkiewicz
4:00 pm
The Talent Multiplier: How Mentorship Turns Good Techs into Great Ones
Salon 10
Lachlan Robinette
When the Unthinkable Happens: Contingency Planning for the People Problems You Never See Coming
Salon 7/8
Tricia Timney
Vuln Intel is a Dumpster Fire. Let's talk about it
Grand Ballroom DE
Jared Casner, Jason Slagle, Matt Lee, Tom Lawrence
You’re Not Bad at Hiring, You’re Just Boring: A Pragmatic Guide to Modern MSP Talent
Salon 9
Dean Trempelas
Tuesday, May 19 times in EDT
9:00 am
10:00 am
11:15 am
Always Be Curious: How to Turn KPIs from Corporate Noise into Career Leverage
Salon 7/8
Monica Ozaruk
Operational Security for MSPs: Eliminating Admin Sprawl Without Slowing Your Team
Grand Ballroom DE
Trevor Bohannan
Participants to Partners – Elevating Employee Engagement
Salon 9
N.J. Robinson
From Tickets to the Boardroom: A No-Filter MSP AMA
Salon 10
Kelvin Tegelaar, Jim-Barry Behar
1:30 pm
3:00 pm
Risk Without the Hand Waving
Salon 7/8
Matt Topper
From “Oh S**t” to “I’ve Got This” – A brutally honest panel on getting shoved into leadership
Grand Ballroom DE
Jason Slagle, Tara Rummer
Incident Response Under Fire
Salon 9
Jared Casner
Cyber Maturity Model — How to Align to CIS for People Who Don’t Give a Shit About Controls
Salon 10
Michael Zbarsky, Roddy Bergeron, Henry Timm, Josh Hohbein
4:00 pm
You Don’t Sell AI. You Operationalize It.
Grand Ballroom DE
John Harden
Autopilot Failures Nobody Warns You About And How to Fix Them
Salon 9
Brandon Martinez
Human Risk, Not Human Blame: Moving Past the ‘Stupid User’ Myth
Salon 7/8
Erich Kron
Gen Z and Your MSP
Salon 10
Heather Noggle, James Noggle