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In their own words

What Our Community Says

MSPGeekCon is built by MSPs, for MSPs. Here’s what the community has to say — in their own words, and their own voices.

“MSPGC was the first IT conference I actually felt like I connected with people and learned some things. Not just force-fed industry hogwash, but actual people, like me, sharing what worked and what didn't." Jason Caine @CCP_Jason Charleston, South Carolina”
@CCP_Jason · Charleston, South Carolina
Service Desk Manager, East Coast Network Services · 2× attendee
“The MSP Geek community is all about helping each other and raising the bar for technicians everywhere. Just telling folks "go do better" is pointless without guidance and understanding of what the end goal looks like. The conference is the living embodiment of that mission. So much information is shared and the social networking is unmatched. It's a great place to sharpen your skills and have some fun at the same time!" Kevin Dutkiewicz @athlonduke Stow, Ohio”
@athlonduke · Stow, Ohio
“An insightful session at MSPGeekCon last week by Kyle Christensen was all about deciphering the MSP business model. His explanation was like flipping on a light switch. He underlined the value of automation, documentation, and even the power of mentoring. Let's not forget, in the MSP world, our techs are the engine that keeps us moving. They are the crucial cogs in our MSP wheel. Here's to fostering a space that values them and aids their productivity and efficiency. Megan K – Owner, MKC Agency Tweet”
Megan K
Owner, MKC Agency
“GeekCon is such a prolific conference in terms of knowledge and ideas. If I had to pick one, it would probably be the core concepts of "Operationalizing No" from Dean in '24. There were so many lessons about how to truly focus your MSP and hone your craft that I came home and implemented many of them over the following few months. Topics like killing off break/fix for good, standing firm on your stack and your beliefs, and knowing that the processes you've curated for years are the way they are for a reason. Nothing that was said there was exactly new, but having it delivered so directly and expressively from Dean in a package like that was eye-opening. If we want to stray from pure session topics, the hallway conversations and poolside chats alone easily paid for the conference. Tips were shared, ideas were formed between strangers, and perspectives were shifted. A truly representative price tag cannot be put on an experience like that." Logan Cook @thewoody Farmington, Michigan”
@thewoody · Farmington, Michigan
“MSP Geekcon was really a transformative experience for me. When I initially got to MSP Geekcon, I merely saw myself as just a help desk technician, introducing myself without realizing how limiting my mind was. The community at MSP Geekcon, being unfamiliar with my background, graciously called me out on it every time to illuminate my value, regardless of the tier/role I was in at my company. I never imagined I'd have the opportunity to meet so many inspiring speakers, technicians and managers from around the world, gathered in one place. It’s really a breath of fresh air to go into an environment where everyone roots for your success, without knowing you personally. Since attending, I've grown significantly more confident as a technician. I was given tips, tools and stories that were motivating and inspiring to encourage others to embrace their role as a technician. Through MSP Geekcon, I've come to understand that I'm more than just a help desk technician. I have purpose and significance in my role. Despite inevitable mistakes and stumbles along the way, I've gained the certainty that I have a promising future in this industry. I would hope that I can push and inspire others the way that MSP Geekcon inspired me. Tyra Grey – Help Desk Technician Tweet”
Tyra Grey
Help Desk Technician
“Attending MSPGeekCon was a game-changer for me! Being responsible for so many MSP tools is no easy feat, and you shouldn't have to navigate it alone. Unlike other tech conferences that just try to sell you stuff, this one's all about getting the most out of the MSP tools we already use. The sessions were super practical, led by speakers who are true titans of the industry. Their insights and tips have already made a big difference in my work. What I loved most was the chance to bounce ideas off other Geeks who totally get the MSP life and the challenges we face. It's like a think tank where everyone's in the same boat, sharing tricks and scripts, and solving problems together. It’s not just a conference, it’s a gathering of MSP wizards! The online MSPGeek community is fantastic, but the face-to-face interactions were priceless. This is the one conference you don't want to miss! Dan C – Automation Engineer Tweet”
Dan C
Automation Engineer
“I’ve been in IT on and off for the past 20 years or so, but the last 8 years have been the most impactful in my career, the last 5 with my current MSP. I have learned a lot when it comes to the tech side of things but have also been focusing on the business side of it as well since back in 2020, I was promoted to management. I’ve always had a passion for this line of work and seeing the positive results and feedback from my colleagues and our clients have been my motivation to keep pushing forward. In 2022 I came across MSPGeek and joined the group. Everyone I’ve come across has been awesome, willing to help and answer questions, and this is when I realized I just met the community. I’ve never attended any IT conference, or any conference, in the past. Once MSPGeek announced MSPGeekCon, I knew I had to be there. With the different sessions, the vendors, and getting to meet everyone who attended, gave me so much valuable information I was able to bring back home to my colleagues. With the first session alone, I was able to get a better understanding of the business side of an MSP and why we as a company do things the way we do. It was also very awesome that I got to meet people that I’ve been following online, some for years. I can’t wait for #MSPGeekCon2024! Harry T – Service Manager Tweet”
Harry T
Service Manager

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