MSPGeekCon is excited to offer 3 exciting pre-day tracks on Sunday, May 4th from 1:00-4:00PM. Read on to learn about these exciting deep dive sessions!
Important note – these sessions all happen concurrently! Attendees can only select to attend one of these sessions.
Option 1: Service Ops Unplugged: A Hands-On Pre-Day Experience
Before the conference chaos kicks in, join us for a hands-on, interactive session designed to break down service operations and build them back better. We’re bringing the sticky notes, strategy, and structured collaboration to help you streamline workflows, enhance team efficiency, and tackle common operational roadblocks. Expect lively discussions, real-world problem-solving, and practical takeaways to power up your service operations! Splash zone ponchos optional. (Ponchos not provided—it’s BYOP!)
Session Sponsor: Pivotal Crew /Empath
Option 2: From Vision to Execution: Unleashing MSP Automation
Discover how to transform your MSP’s automation dreams into reality with real-world insights and live demos! In this immersive Pre-Day session, eTop Technology shares its journey to achieving full automation for user and PC setups using tools like Rewst, ImmyBot, and Microsoft 365 platforms (Intune/Autopilot). Hear directly from the creators behind these tools—representatives from Cyberdrain, Rewst, and ImmyBot—as they reveal the vision, challenges, and triumphs that shaped their solutions. This session will inspire business owners and technicians alike, providing actionable insights and a roadmap for turning your automation goals into operational success. Whether you’re at the start of your automation journey or refining your strategy, you’ll walk away with the vision, tools, and confidence to scale effectively.
Session Sponsor: ZenTop Consulting
Option 3: Zero to Audit-Ready: A Hands-On GRC Workshop for MSPs
In this comprehensive workshop, we combine technical know-how with operational insights to help MSPs meet current and future audit challenges. Attendees will gain hands-on experience using a streamlined risk assessment model to prioritize vulnerabilities and map them to essential policy documents. We’ll cover key regulatory frameworks and provide ready-to-use templates that jump-start your audit preparedness.
Throughout the four modules, you’ll learn how to create effective governance structures, engage both technical teams and business leaders in the process, and continually assess and update your documentation for ongoing compliance. From defining basic GRC fundamentals to executing a robust audit roadmap, this workshop ensures you’ll walk away with the knowledge and resources you need to confidently secure, manage, and scale your MSP’s services in an increasingly regulated environment.
Is your Managed Service Provider (MSP) ready for the evolving world of audits and compliance? Whether you’re facing HIPAA, CMMC, SOC 2, or other regulatory requirements, the path to audit readiness often feels overwhelming—especially for MSPs juggling diverse client needs. This interactive, four-hour workshop demystifies compliance and security frameworks by guiding you step-by-step through a custom risk assessment, policy creation, and real-world implementation strategies.
Led by two seasoned GRC experts, this session breaks down complex governance, risk, and compliance (GRC) principles into accessible, practical steps that both technical staff and business owners can master. By the end of the workshop, you’ll have the tools, templates, and confidence to transform your MSP’s operations from “zero” documentation into a genuinely audit-ready practice.
Session Sponsor: ComplianceScorecard