Polling Considered Harmful: Webhooks for PSA Automation
Ever thought “I wish I could do X when a new ticket comes in”? You can, if you can make webhooks work for you. You may have tried out the APIs for ConnectWise Manage or Autotask, but if you can leverage webhooks, you can react to changes and automate steps in your process that you always wanted to. This session will show you how to use a webhook to react to changes in either Manage or Autotask using Azure, PowerShell, and REST APIs.
This post was written by goots